Just under a month ago, PayPal conducted a survey on the topic of cart abandonment and discussed the results in a live video stream. The results were quite interesting. Let’s start at the beginning… For those of you not versed in the vagaries of eCommerce, cart abandonment is that situation in which a customer chooses [...]

As promised, I’m going to spend a bit of time today discussing the (seemingly never-ending) discussion regarding interchange fees. In yesterday’s post, I discussed, in extreme brief what interchange is and how it is used/leveraged. During the process of researching the information for this missive, I found a common quote that provides a better description. [...]

If you spend any time reading about trends in the card acceptance space, you will have (undoubtedly) heard substantial discussion about the topic of interchange. Interchange is, in essence*, a percentage fee that is paid by the merchant for the purpose of covering card acceptance. The range varies, based on a variety of factors (industry, [...]

Synchronicity is, quite possibly, one of my favourite albums ever produced. It is also, according to wikipedia: two or more events which are causally unrelated occurring together in a meaningful manner. I experienced just such a series of events today. During an internal meeting, there was a discussion of the PCI compliance obligations surrounding the [...]

There are few things that I enjoy more than data. As such, I am delighted when a press release, or analyst report, is announced that not only provides summary information but also detail on the methodology that was used and data that was obtained. Just such an occurrence happened today… The Secure POS Vendor Alliance [...]